I've owned this Audio Research LS-15 preamp for 7 years with absolutely no problems. I love the design and the sound (used with a Krell KSA-150 amp and Martin Logan ReQuests). Only reason I'm letting it go is that I'm moving to the west coast and I'm selling everything I own. The remote is included (it works but it rattles for some reason...this is fixable). I might still have the box and manual and will update the listing if I find it. For now assume I haven't found it.